Reporting a Claim
In case of a loss, the best thing to do is to contact us immediately and make your claim.
A. During business hours
| Monday: |
8:30 a.m. to 5:00 p.m. |
| Tuesday: |
8:30 a.m. to 5:00 p.m. |
| Wednesday: |
8:30 a.m. to 5:00 p.m. |
| Thursday: |
8:30 a.m. to 5:00 p.m. |
| Friady: |
8:30 a.m. to 4:30 p.m. |
| In Rivière-du-Loup |
Toll free: |
1-855-Univesta |
| |
Telephone: |
(418) 862 6379 |
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Fax: |
(418) 862 3948 |
Contact us by e-mail: we will respond within 12 hours, during our business hours.
To contact our other offices, please click here.
B. Outside business hours
Outside business hours, call our 24-hour Emergency Claim Number : 1 (877) 214 7358
Important
In order to save time when you speak to our insurance advisor, send us all the information relating to the loss. Besides helping us serve you better, it will speed up the processing of your claim.
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Basic information
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Useful information
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- Your name
- Your address
- The date and time of the loss
- The circumstances of the loss
- All other relevant information
- The name of your insurance advisor
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- Your preferred means of communication (phone or e-mail)
- Your daytime phone number
- Your evening phone number
- Your e-mail address, if applicable
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